Pre-sales Service & After-sale Service

Pre-sales Service & After-sale Service:

with the first-class products, high-quality service, as well as fast response, Newkuani has already gained the honor of trusting and supporting by masses of customers. 

Newkuani’s Service Department stands committed to world-class installation and service in global market, with a dedicated team of technicians with extensive backgrounds in intelligent logistics equipment.

Our technicians are fully backed and supported by our Manufacturing Department and Service Department to assure our customers have the most advanced service available. 

By offering a comprehensive after-sales service plan , we help the customers to remain productive and secure quality on site at all time. First of all, a remote monitoring system will record and analysis equipment operation data . Also a 24 hour service team will quick response to customer and provide effective guidance and problem solutions. A life-time tracking project will help knit customer with Newkuani and bring a common progresses to both sides.When customer need replacement parts, our spare parts center will help you retain the reliability in production , discover further value potentials and keep competitive.